Energy Data Platform
The power underpinning the Gilmond suite of smart energy applications
Energy Data Platform
- Unify, consolidate and analyse customer and operational data
- Single customer view
- Workflow orchestration drives insights into smart actions
- AI and Machine Learning capabilities highlight billing errors and predict churn
- Integrate with any source system through RESTful APIs
- Data loaders facilitate the rapid migration from legacy platforms to the Gilmond suite of energy applications
The Gilmond Energy Data Platform is the first in a new breed of applications serving energy suppliers who are seeking to differentiate through pricing and the quality of the customer experience they provide. It creates a single source of truth, compiling all transactional and customer data into a single repository so you get to know your customers better and tailor the experiences they receive to drive retention programmes and lower the cost to serve.
Built upon a robust, proven, operational data store, the Gilmond Energy Data Platform turns data into insights and makes them actionable through the Gilmond suite of energy applications and beyond, through RESTful APIs.
The Gilmond Energy Data Platform uses a highly scalable data lake to provide the environment for the machine learning algorithms to get to work that power Gilmond smart applications. The machine learning algorithms derive insights from the data, which are then surfaced to decision makers at critical stages in customers’ lifecycles and used to drive the execution of smart actions to acquire, retain and manage their payments.
With a workflow engine built in, the Energy Data Platform is not simply a data store— it provides suppliers with the ability to operationalise data, identify patterns and automatically take actions. By reducing the need to manually interrogate data, the Gilmond Energy Data Platform drives down the cost to serve, manages regulatory compliance and increases the quality of the interactions that customers have with their supplier.
Key benefits of Energy Data Platform
Powering Energy with Data
Consolidating the data, no matter what the source, to leverage the power of your data and execution channels. Use better quality information to make better quality decisions and drive more targeted actions.
Reporting & Analytics
With sophisticated, customisable reports and dashboards, analyse data on market flows, operational activity and customer behaviours to gain new insights and readily turn those insights into actionable decisions.
Data Migration & Orchestration
Exchange data between internal systems, market messaging platforms and third parties with ease. Export, transform and load data, orchestrated through the embedded workflow engine, to migrate to the Gilmond suite of energy applications and release the power in your data.
Ready to Get Started?
The Gilmond suite of energy applications power smart performance.
We enable our clients to drive sustainable growth, improving their customers digital experience whilst lowering their cost to serve.
We believe energy companies deserve better. Gilmond is committed to customer success and delivering innovation that takes you beyond energy.
Adaptable, flexible and dedicated to serving the UK energy supply market, we are pioneering the way for the transition to a smarter future in the industry.